Contact Us

Young Star House may be contacted in the following ways. Please read carefully to understand what may be the best method of communication to reach us. It is unlawful to use any information provided on this web site for purpose of advertising or soliciations.

Telephone:

Mainline Phone: (807) 482-2858

Extensions:

• • • 1 : general ring for staff or residents. This extension will be answered by any adult present at the facility. Please Note: voice mail left on this extension is only checked every few days. If you need to get ahold of someone sooner, try calling back at another time.
    • 2 : Group Home Manager's Desk.
    • 3 : Registered Social Worker / Therapeutic Desk
    • 4 : Human Resources Desk
    • 5 : Executive Director's Desk

Note to Parents/Guardians:

Acceptible call times to reach children at the facility are:

1. 1. 1. School days: 4:30 pm - 5:00 pm and 6:30 pm - 8:00 pm.
      2. Non-school days: 12:00 noon - 5:00 pm and 6:30pm - 8:00 pm.
      3. The Director is available M-F 10am to 5pm.

Incoming Call Notes:

• • • Incoming callers must be identified on the child's approved "calling list" or be individuals identified in the Child and Family Services Act as having guaranteed access. If you are not ont he calling list the staff will not connect the call. However, you may request to be added to the approved calling list.
    • Staff may not connect the call if the child is in program, counselling, or sleeping at the time of your call.
    • Anyone calling who sounds intoxicated will be asked to call at another time.
    • We ask that any calls relating to distressing news be referred to the staff first so that we can arrange the best time for family communication where a counsellor is available.

Mail:

Young Star House may be reached either by regular post or electronic mail. It is important to note that email may not be checked daily and may result in a several day delay in reply.

Electronic Mail:

Executive Director: This email address is being protected from spambots. You need JavaScript enabled to view it.

Group Home Manager: This email address is being protected from spambots. You need JavaScript enabled to view it.

Registered Social Worker: This email address is being protected from spambots. You need JavaScript enabled to view it.

Human Resources Manager: This email address is being protected from spambots. You need JavaScript enabled to view it.

Regular (Snail) Mail:

Young Star House
Box 355
Emo, Ontario
P0W 1E0
Canada

Facsimile (fax) Line:

(807) 482-2240 - only for purposes relating to company activities. Do not send unsolicited advertising. This device is used for receiving faxes related to company business or employment issues. It is unlawful to send unsolicited faxes for purpose of advertising or raising charitable funds.